Free shipping
Place an order at Crucial.com and we'll ship your order free of charge!
Some restrictions apply
Certain Crucial modules eligible for warranty return
Enhanced screening protocols have identified a potential issue in certain lots of Crucial 16GB/32GB modules that shipped between June 2, 2023, and Aug. 27, 2023. These products may be eligible for a warranty return. Please contact Crucial to determine whether your product is eligible and initiate a warranty return.
Your business is important to us. We are committed to achieving total quality excellence and stand behind our products and our commitments to customers. If ever you are unsatisfied with your order or it does not meet your expectations, please reach out to your customer quality representative, and we will work toward finding a solution.
Part numbers in lots potentially eligible for warranty return:
CP16G56C46U5, CP16G56C46U5T, CP2K16G56C46U5, CP2K32G56C46U5, CP32G56C46U5, CT16G52C42S5, CT16G52C42S5T, CT16G52C42U5, CT16G52C42U5T, CT16G56C46S5, CT16G56C46S5T, CT16G56C46U5, CT16G56C46U5T, CT2K16G52C42S5, CT2K16G52C42U5, CT2K16G56C46S5, CT2K16G56C46U5, CT2K32G52C42S5, CT2K32G52C42U5, CT2K32G56C46S5, CT2K32G56C46U5, CT32G52C42S5, CT32G52C42S5T, CT32G52C42U5, CT32G52C42U5T, CT32G56C46S5, CT32G56C46S5T, CT32G56C46U5, CT32G56C46U5T.
Free shipping details:
- Free shipping orders will be shipped via (4-8 business days) shipping. Tracking information will be available 48 hours after the package ships.
Note: While some free shipping orders may take up to 8 business days to arrive, most should arrive sooner. - U.S. territories are not eligible for free shipping.
- International orders are not eligible for free shipping.
| Shipping Options | Estimated Delivery | Shipping Cost |
|---|---|---|
| Free shipping | 4-8 business days | USD $0.00 |
| Express shipping | 2-4 business days | USD $8.99 |
| Alaska/Hawaii | 2-4 business days | USD $10.00 |
| Alaska/Hawaii Free Shipping | 4-8 business days | USD $0.00 |
| Canada - Canada Post/USPS | 10-15 business days | USD $10.00 |
| International shipping rates |
Important shipping information
- Crucial CANNOT ship orders to PO boxes.
- Crucial does not ship to freight forwarders or hotels.
- For shipping addresses in remote locations, actual delivery may take longer than the shipping method indicates. For example, the two business day delivery option may actually take up to 4 business days, depending on location.
- Orders shipped to APO/FPO addresses may take up to 4 weeks for delivery.
APO/FPO orders shipped free
APO/FPO orders also receive free shipping. In the ZIP box in the shopping cart, enter your APO/FPO zip code. When you arrive at the shipping page during the checkout process, the city/state/zip code info will be prepopulated with the appropriate information. Also, the APO/FPO free shipping option can be selected in the Shipping Method box.
If you did not enter a zip code on the cart page, you can enter it on the shipping page. Also, select the appropriate APO/FPO option from the State drop down (Armed Forced America/Armed Forced Europe/Armed Forces Pacific). Select Free Shipping from the Shipping Method list and then click Continue. After you click Continue, the Shipping Method list will be refreshed with an APO/FPO option. Select the APO/FPO option and again click Continue.
Shipments outside the contiguous U.S.
Rates for US territories and international customers will vary. For additional information on US territories and international orders, please see our guide to international shipping.
Tracking your shipment
When Crucial ships your order, we will e-mail you a tracking number that you can use to track your package through UPS, UPSMI, or FedEx. Depending on when the delivery company picks up your package at Crucial, this tracking number may not be entered into their system until the next business day. That means if your order is shipped late Friday afternoon or on Saturday, they may not scan your package until Monday, and your tracking number may not work until then.
Note: For free-shipping orders (4-8 business days) tracking information will be available 48 hours after the package ships.
For additional information about a particular shipping method, please see www.ups.com, www.upsmi.com, or www.fedex.com.